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Green Garden Beach Comment 2009
2009 2008  

From: TripAdvisor
To: gm@greenbali.com
Sent: Monday, November 23, 2009 10:09 PM
Subject: TripAdvisor Review Report

TripAdvisor Review Report
Monday, November 23, 2009

TripAdvisor has received the following review(s) for your property in the last 24 hours.
Rating 5   Great hotel, great staff, great service
PerthAustraliaTeesha
Perth Australia
22 Nov 2009 | Trip type: Friends getaway New
Have just spent 6 days at Green Garden Beach Resort and cannot recommend it enough. The staff were fantastic, friendly and extremely helpful. The service was tremendous when we arrived, with a cool drink waiting while we booked in. Their restaurant had a wide range of foods available that was very good, and was very reasonably in priced. The rooms were nice and big and very very clean. The gardens around the resort were very well kept, clean and the pool was spotless. You should really try the hot stone massage while you are there.

Everything was close at hand, with the airport close by (but you didn't hear the planes), Kuta Square just a short hop away, and various types of transport readily available at all hours of the day and night .

This place was a joy to stay at!

  • My ratings for this hotel
    •  Value: 5/5
    •  Rooms: 5/5
    •  Location: 5/5
    •  Cleanliness: 5/5
    •  Service: 5/5
  • Date of stay November 2009
  • Visit was for Leisure
  • Travelled with With Friends
  • Age group 50_64

From: TripAdvisor
To: gm@greenbali.com
Sent: Tuesday, November 24, 2009 10:19 PM
Subject: TripAdvisor Review Report

TripAdvisor Review Report
Tuesday, November 24, 2009

TripAdvisor has received the following review(s) for your property in the last 24 hours.
Rating 5  Fantastic Hotel, brilliant honeymoon
amlott75
Taunton, Somerset
22 Nov 2009 | Trip type: Couples New
We stayed here on our honeymoon for 13 nights from the 6th November till 20th. As all the other reviews have stated this is a fantastic hotel, the staff are brilliant. They always had smiles on their faces and always had time to stop and chat. We had a room on the 4th floor and yes there is no lift so we had to walk up 3 flights of steps every day but it was well worth it for the view and the exercise did us good with all the lovely food we were eating.

The rooms were very comfortable and very clean. I felt awful every night having to take the blanket off the bed when the guy who cleaned our room had made the bed so lovely. It had a lovely sized TV and fridge and it was really good having a safe in the room. It was also very lovely being given a bottle of water each everyday, a very nice gesture. The bathroom was huge, bigger than one of my bedrooms at home !!

A big thank you goes out to Henry who was so helpful to us. He sorted out all of our trips and when myself and husband came down with upset tummies he recommended drinking green tea and even got us some tablets to take.

It was abit of a walk into the main part of Kuta but that isnt a bad thing, it meant it was alot quieter. I would definately recommend this hotel to anyone.

  • My ratings for this hotel
    •  Value : 5/5
    •  Rooms : 5/5
    •  Location : 4/5
    •  Cleanliness : 5/5
    •  Service : 5/5
  • Date of stay November 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner

From: TripAdvisor
To: gm@greenbali.com
Sent: Saturday, November 28, 2009 10:34 PM
Subject: TripAdvisor Review Report

TripAdvisor Review Report
Saturday, November 28, 2009

TripAdvisor has received the following review(s) for your property in the last 24 hours.
Rating 5 Peaceful and no complaints... 

Whale45
Melbourne Australia
26 Nov 2009 | Trip type: Solo travel New
37y.o male traveling solo. This was my 6th trip to Bali in 19 years.
I have in the past stayed around the corner in the next laneway at Bakung Beach x 4 and Palm International x 1 down the road. Both of these hotels are bargain hotels and probably around the 2.5 star and accordingly you get what you pay for in Bali, cheap cheap. Decided to go a little upmarket and stay at Green Garden Beach. Enjoyed all facets of hotel, with only 15 rooms you hardly see other guests (most appear to be on honeymoons or romantic trips away and good luck to them)
The pool is basically yours when you so desire. The hotel was very quiet and had no complaints with spacious room and balcony, air conditioning excellent, enjoyed large bath which you could sit in and shower. Breakfast provided 3 x choices of food, I thought the local stuff was best.
2 x complaints were: a message left for me at reception wasn't passed on for 2 days. It was okay as I ran into messenger the afternoon it was left. Secondly had reception put a person through to my room on the phone from Australia stating some medical concerns which wasn't supposed to come to me, gave me a little scare about family at home. If you've been to Bali a bit you learn to brush these issues off quickly.
The hot stone massage I had at this hotel was easily the most amazing massage in my 6 times to Bali.
Tuban isn't a pretty part of Bali, the beach is average, but I like to be away from the hustle and bustle of Kuta. It now has a paved walking track along the beach which will take you to the more swimmer/surfer friendly Kuta beach (15 minute walk). If you prefer, grab a Blue Taxi and for 8000 rupiah ($1 Australian), just make sure the taxi driver puts the meter on, you will be at the Discovery Shopping Mall (main hub and nicer shops).
One tip from my end, if you like the culture and want to get to know the locals, go down the lane where Bakung Beach Cottages is. Drop in there and talk to the food/bar staff. 3 of them have been there over 15 years: Ketut, Argung and Dewa. They are friendly and will chat to you. Even if not staying there, you can go in for food, a beer and a swim. Talk to the stall owners in the street, just grab a beer, sit down with the one you like and chat to them. Their friendliness and smiles will win you over quickly. They will still want you to buy something from them, but that's Bali.
Anybody is welcome to send me an email if you feel I can help you with an enquiry... dannyrice@bigpond.com. Enjoy yourself...

  • My ratings for this hotel
    •  Value : 5/5
    •  Rooms : 5/5
    •  Location : 5/5
    •  Cleanliness : 5/5
    •  Service : 4/5
  • Date of stay November 2009
  • Visit was for Leisure
  • Travelled with Solo Traveler
  • Age group 35_49

From: TripAdvisor
To: gm@greenbali.com
Sent: Monday, November 16, 2009 9:59 PM
Subject: TripAdvisor Review Report

TripAdvisor Review Report
Monday, November 16, 2009

TripAdvisor has received the following review(s) for your property in the last 24 hours.
Rating 5  One of the nicest stays in Tuban
   L&M_from_Oz
Wollongong, Australia
15 Nov 2009 | Trip type: Couples New

We'll give this great hotel a 5-rating as well. We've stayed now 4 times in Tuban and this place without a doubt was the nicest.

Quiet location, huge clean rooms, wonderful friendly staff, ample breakfasts and a price that won't break the bank!. If you need to have a quiet night in, there are new huge flat screen TVs with dozens of channels to choose from.

Will we stay here again? Just try and stop us!

  • My ratings for this hotel
    •  Value : 5/5
    •  Rooms : 5/5
    •  Location : 5/5
    •  Cleanliness : 5/5
    •  Service : 5/5
  • Date of stay October 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner

From: TripAdvisor
To: gm@greenbali.com
Sent: Wednesday, October 14, 2009 8:42 PM
Subject: TripAdvisor Review Report

TripAdvisor Review Report
Wednesday, October 14, 2009

TripAdvisor has received the following review(s) for your property in the last 24 hours.
Rating 5  Lovely hotel, friendly staff, near to the beach
  LuciaRe
Italy
10 Oct 2009 | Trip type: Couples New

We only stayed at this hotel for 2 nights but we wished we'd stayed longer! The hotel is very nice, our room was huge. There was a/c, safe, shampoo & shower gel, hairdryer and also 2 bottles of water per day included! The room and all of the communal areas were really clean. The breakfast was included and was very nice. They do a great pineapple juice. The pool is nice too and is surrounded by trees and flowers so seems quite secluded. It is very close to Tuban beach; you just walk out of the hotel to the right, cross the road and you are practically on the beach. The staff are really friendly and kind. We didn't try the massage as we didn't have time but it looked very professional and relaxing. The area is right at the end of Kuta, nearer to the airport, but for us this was good as it was less chaotic than the centre of Kuta. We found the hotel to be quite noisy in the mornings - but not the fault of the hotel, just the noise from passing cars and mopeds and the sound of birds crowing etc. Overall we had a nice stay, thought it was great value for money and would def return to this hotel. In this area of Bali we would recommend going to Jimbaran beach to eat seafood in the evening, it's beautiful.

  • My ratings for this hotel
    •  Value : 5/5
    •  Rooms : 5/5
    •  Location : 4/5
    •  Cleanliness : 5/5
    •  Service : 5/5
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 25_34

From: TripAdvisor
To: gm@greenbali.com
Sent: Wednesday, October 21, 2009 8:56 PM
Subject: TripAdvisor Review Report

TripAdvisor Review Report
Wednesday, October 21, 2009

TripAdvisor has received the following review(s) for your property in the last 24 hours.
Rating 5  Wonderful experience
maddiejc
Brisbane
19 Oct 2009 | Trip type: Couples New
I stayed here in Feb for a week with my partner and the staff really helped make our holiday even better ( i have been meaning to do this for some time). The staff assisted us so much. They helped us organise day trips out to Ubud and other great areas on Bali island outside of Kuta. An absolute wealth of knowledge of good places to visit. Also little things like to book direct for the Bali Safari and Marine Park to save us money. I was so impressed with the friendliness of everyone there, especially Henry!

  • My ratings for this hotel
    •  Value : 5/5
    •  Rooms : 5/5
    •  Location : 5/5
    •  Cleanliness : 5/5
    •  Service : 5/5
  • Date of stay February 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 25_34

From: Perrimans
To: 'Paulus Wibowo, GreenBali Group'
Sent: Friday, July 10, 2009 2:18 PM
Subject: RE: photos from the Perrimans

Dear Green garden/Spa
I have just sent a couple of photos that your staff may want to see.  I am also going to give some feedback and place some pictures on trip advisor about your wonderful resort.  There was another new recent posting which will be very similar to the feedback I have to say.
Again many thanks, Rozina and Ken Perriman
Australia.

From: Perrimans
To: 'GREEN GARDEN hotels group, Wahyuni'
Sent: Thursday, July 09, 2009 11:10 AM
Subject: RE: thankyou

Dear Mrs Wahyuni,

My husband and I would like to thank you and all the wonderful staff at the Green Garden Beach Resort and Spa for making our holiday a truly wonderful experience. All your bookings and arrangements went smoothly and the friendly, warm and helpful staff were fantastic.

A special ‘thankyou’ to Henri and Adi who we saw at many breakfasts and afternoons.

The massages we had were wonderful and I hope to see you again in the near future.

I will certainly recommend your hotel to other people that I know might be travelling to Bali.
Again, thankyou and best wishes.

Rozina and Ken Perriman
danmark@bigpond.net.au
Australia

From: Bill & Tracey Turnham
To: info@greenbali.com
Sent: Friday, May 29, 2009 4:56 PM
Subject: Bill & Wayne

Hi everybody at Green Garden!

We had a great time staying with you all and will try to return to Bali & the Green Garden one day soon. I have attached 2 photos with your beautiful reception girls and another with Wayne and waiter Awan.

Many thanks for our lovely time and your friendship

Bill Turnham
havachat2000@iprimus.com.au
Australia

From: Jacob Campbell
To: gm@greenbali.com
Sent: Thursday, April 16, 2009 8:07 PM
Subject: Thank you

Hello,
My name is Jake and I recently stayed at the Green Garden beach resort and have to say it was the best vacation I have had. The staff was super friendly. The food and service were wonderful and the hotel itself was beautiful.

So thank you so much for a wonderful experience. Also I took a picture with one of your receptionists. Would you be so kind as to make sure she gets this picture?

Thanks again.

Jake
jacobrcampbell83@gmail.com

Date: Tue, 14 Apr 2009 09:23:28 +1000
From: "Chandran, Arvind" <Arvind.Chandran@dsto.defence.gov.au>
Subject: Photos for Henry
To: "GREEN GARDEN Hotels Group, Yuli" <info@greenbali.com>

Hi there,
 
My wife and I stayed at the Green Garden a few weeks ago, and we enjoyed our stay very much.  Everyone was very nice and friendly.
 
Could you please pass on these photos to Henry, he was very friendly and made our stay very pleasant.
 
Regards,
 
Arvind Chandran
Australia

From: Jason.Low@shell.com
To: info@greenbali.com
Cc: yowchuan_tan@damacai.com.my
Sent: Tuesday, March 24, 2009 3:53 PM
Subject: Room reservation booking

Hi Yuli,

Hope this email finds you in good health and all are well.

I have planned to pay Bali a visit again from May 14-19, 2009. I’d like to stay at Green Garden Beach Resort and Spa again, as my last stay with the resort was very memorable. Your staff was ever-friendly.

So decided to go back to the internet to make a booking. But to my dismay, it says there is no  room available during those mentioned dates.

Would like to check with you if there is any slightest possibility of having any room for me during that period mentioned. Would really like to stay at your beautiful resort.

Hope to hear from you soon.

Regards,

Jason Low
Application Operation Consultant
GFIT BAM SAP GL AOT 
9Floor, WCP Bangunan Shell Malaysia
Cangkat Semantan, Damansara Heights
PO Box 11027, 50490 Kuala Lumpur
Tel :  +603 - 2772 5025

Letter with attention to: Staff & Management of Green Garden Beach Resort & Spa
Dated: 13 Mar 2009
Subject:  Exceptional Staff

Message: Cameron & I would like to thank all the staff at Green Garden Beach Resort for their extreme hospitality. Our holiday has been wonderful beyond words and a great deal of our experience is due to the very special staff you have working at this resort.

Although this visit was our first time, Green Garden Beach Resort has been a "home away from home" for both of us. The food in restaurant is delicious and we were extremely impressed with the cleanliness of the premises including our room.

Cameron & I have stayed in some of the top hotels across the world and honestly have to say: this establishment has been the best by far.

Once again, I commend your staff and management on their attitude towards guests, attention to details and most importantly the genuine smile we were greeted, irrelevant to time of day. The girls in the day spa must be commended also; we loved the Balinese massage.

Ngurah, Supa, Arya, Made, Henry, Widi, Awan and all other staff, we thank you very much for your exceptional customer service. You have made our holiday very special, memorable and highly enjoyable. I am an air hostess for Qantas Airways International and if I had the opportunity to employ you all, I would.

Once again, thank you and you will definitely see us along with our family in the near future.

Lisa & Cameron Cook
budbul@bigpond.net.au
Melbourne, Australia

P.S. Staff – please look after the cat with babies.